Welcome to Joenelis Aura House. By accessing our website or visiting our physical store, you agree to comply with and be bound by the following terms and conditions. These terms govern your use of our services, including inquiries, orders, and delivery.

Products and Availability

We strive to display our home goods and lifestyle products as accurately as possible. However, availability is subject to change without prior notice.

• Colors: Actual product colors may vary slightly from what you see on your screen due to monitor settings.
• Stock: While we aim to keep our inventory updated, there may be instances where an item becomes unavailable after you place an inquiry. In such cases, we will inform you immediately.

Order Process & Payments

To maintain a smooth and fair shopping experience for all customers:

Delivery

Delivery services are available within Pasig City and selected areas of Metro Manila. Delivery times are estimates and depend on local traffic and weather conditions. Joenelis Aura House is not liable for delays caused by unforeseen circumstances, though we will always communicate updates to you.

Intellectual Property

All content on this website, including the "Joenelis Aura House" logo, product images, and text descriptions, is the property of our company. You may not reproduce, distribute, or exploit any content for commercial purposes without our express written permission.

Governing Law

These terms and conditions are governed by the laws of the Republic of the Philippines. Any disputes arising from these terms shall be resolved in the courts of Pasig City.